WaterManager FAQ in English

Frequently Asked Questions

Application 

WaterManager has been developed to support operational staff at the water utility in their day-to-day decision-making while gathering knowledge that can serve as a basis for future workflow and plant improvements. 

You must be set up as a user. You will then be able to log in with your username or email address.

Areas are created to represent the utility’s physical facilities: Waterworks, boreholes, observation wells, overhead reservoir(s) and section meters/gauges.

Areas can also be used to represent functional units such as administration and networks.

The purpose of this division is to provide a quick overview of operating records and tasks within the individual area.

We recommend that a functional “Administration” area is created, which can be used for operational registration and scheduled tasks that are not associated with a specific area.

WaterManager only supports operating records/tasks that are linked to already created areas. Thus, it is not possible to associate an operating record/task with a specific address or coordinate. We recommend that a functional area is created instead, e.g. a distribution network to which operating records/tasks can be associated.

Yes, you can create themes and associate relevant data (users, reports, graphs, dashboards and areas). When you have created one or more themes, it will be possible to select them via the taskbar filter .

Yes, you can create a special theme with the exact data you wish to share and then associate the relevant users to it. 

This will obviously depend on the specific system. Krüger offers a number of solutions that can safely collect or exchange data.

Navigation 

Click on the icon with nine squares in the upper right corner and select “Geography”, “Key Figures”, “Activities”, “Calendar”, “Reports” or “DiVa” from the overview. 
Please note that it is possible to hide views that are not used. This can be done  in “Settings”.

The period taskbar allows you to define the displayed period, using a number of buttons:
- “Today” sets the period selector to the current date.
- “< reduces the displayed period by one step corresponding to the period selector.
- “> ” increases the displayed period by one step corresponding to the period selector.
- The date selector defines the start date of the displayed period (end date can also be selected if required).
- The period selector defines the length of the displayed period (if “Period” is selected, the start and end dates are indicated by the date selector). 

The filter taskbar filter allows you to select different filters, depending on the current view.
-  Theme (only displayed if at least one theme has been created)
-  Type (observation, meter reading, suggested improvements, audit, task or DiVa)
-  Area
-  Status (incomplete, completed, requires follow-up, no follow-up)
-  Create
-  Dashboards (Key Figures view only)
-  Reports (Report view only)
-  Graphs (Graph view only)
 

Geography View

The view provides a map of all created areas in WaterManager.  

The yellow triangle means that at least one record requires follow-up. 

Find the record(s) indicated for follow-up.

Open the record's pop-up window and uncheck “Follow-up” or mark as “Completed”.
 

Sub-systems are normally only displayed at a higher zoom level (corresponding to a lower scale ratio on the map). 
The zoom level can be increased or decreased by clicking on “+” and “-” respectively in the upper left corner of the map.

The sub-installation in question will be displayed at all zoom levels if at least one record within a sub-installation needs to be followed up.

Click on the area's map marker.
The overview of the area’s activities is shown on the right hand side.

Activity view and calendar

The view provides a filterable overview in list form of all records and tasks in WaterManager.

The view provides a filterable overview in calendar format of all records and tasks in WaterManager.

The yellow triangle means that an operational registration has been entered that requires follow-up.  

The following icons are used in the activity list:
-    A completed checkbox means that the activity has been completed. 
-    A camera icon means that the activity contains an image. 

Activities are always sorted with the most recent activity at the top.
When the activities are displayed as a table, different sorting priorities can be selected by clicking on the column headings.

In the upper right hand corner of the activity list, select the icon with the three horizontal lines.
Then select “Download CSV (current list)” or “Download CSV (all records)”.
The download will then begin.

Click on “+”.
This opens a pop-up window for a new task.
Fill in the fields and click on “Save”.

Yes, switch to the activity view and filter using “Tasks”, “Uncompleted” and the desired period.

Yes, in the upper right hand corner of the activity list, select the icon with the three horizontal lines.
Then select “Show as table”.
You can switch from table view back to” Show as news stream” in the same manner. 

Yes, switch to the activity view and filter using “Tasks”, “Uncompleted” and the desired period.
In the upper right hand corner of the activity list, select the icon with the three horizontal lines.
Then select “Download CSV”.
The download will then begin.

If your user profile has been created with limited access you will only have access to the themes to which you are associated. Your access to data can be changed by a user with administrator rights.

Operational registrations

Operationel registrations can be categorised as “Observation”, “Meter reading”, “Proposed Improvement” or “Audit”.

Under the “Activities” menu bar, click on “+”.
This opens a pop-up window for a new operational registration.
Fill in the fields and click on “Save”.

Mark the operationel registration by clicking on it. 
The pop-up window can be opened by another click on the highlighted operationel registration. 
The following can be edited: who is responsible for an operationel registration, note field, checkboxes, time and adding an image file. 
Other fields cannot be edited. 

Mark the operating record by clicking on the activity.
Then open the operating record pop-up window with a second click.
Delete the operational registration by clicking on “Other”, after which “Delete” can be selected in the menu.

In the operational registration pop-up window, mark the “Follow-up” checkbox.

In the operational registration pop-up window, mark the “Completed” checkbox.

In the operational registration pop-up window, you click on the “Add image” field.
The location of the image can then be specified using the file browser.
Finish with “Save”.

No (but you can always delete a record and create a new one).

Tasks 

A task can be created as a “Scheduled task” or “Registered task”. 

  • Scheduled tasks represent future tasks that are expected to be completed. 
  • Registered tasks (completed) represent historical tasks and primarily serve as documentation of completed tasks.
  • Registered tasks (uncompleted) represent overdue tasks that for some reason have not been performed. 

On the “Calendar” menu taskbar, click on “+”.
This opens a pop-up window for entry of a new registration.
Fill in the fields and click on “Save”.

Mark the task in the activity list or in the calendar. The task’s pop-up window can then be opened by clicking again on the highlighted task. It is possible to edit the person with responsibility for the task, note field, check boxes, time and to add a picture. Other fields cannot be edited.

Mark the task in the activity list or in the calendar.
Then open the record's pop-up window by clicking again.
The task is deleted by pressing “Other”, after which “Delete” can be selected in the menu.

Mark the scheduled task in the activity list or in the calendar.
Then open the task’s pop-up window by clicking again.
Complete the task by clicking on “Finish”, which will open the pop-up window for a completed “Registered task”.
Add any additional information and click on “Save”.
This replaces the previously scheduled task with a “Registered task”, which is time-stamped with the current time. 

Mark the registered task in the activity list or in the calendar.
Then open the task’s pop-up window by clicking again.
Check the “Exit” checkbox.
Finish with “Save”.

Yes. When a scheduled task is completed, an associated “Registered task” is created.
If you search and delete the registered task, the original “Scheduled task” will again be displayed.

In the scheduled task’s pop-up window, select the “Follow-up when due” checkbox.
If the scheduled task is due but has not yet been completed, WaterManager will automatically generate an uncompleted “Registered task” that is tagged for follow-up.
This means that the task in the activity list will be tagged with a yellow follow-up triangle and that the associated area will also be highlighted on the map view.

In the task’s pop-up window, click on the “Add image” field.
The location of the image can then be specified using the file browser.
Finish with “Save”.

Yes. Mark the task in the activity list or in the calendar. Then open the record's pop-up window by another click. The text can then be edited by clicking/tapping on the heading in the blue title bar.

QR codes for all the created areas can be downloaded as a combined PDF file.
Click on the icon with nine squares in the upper right corner and select “Settings” from the overview. In the menu taskbar, select “Areas”.
Click on the “Export QR codes” button. 

QR codes for manual entries can be downloaded as a combined PDF file.
Click on the icon with nine squares in the upper right corner and select “Settings” from the overview. In the menu taskbar, select “Entries”.
Click on the “Export QR codes” button. 

Manual readings

Yes, but first create a measuring point to which meter readings can be associated.
The data will then be available in your own measurement channel.

Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.
In the menu taskbar, select “Entries”.
In the field “Create new measurement channel for manual records (readings)” select the relevant area.
Next, enter the measurement channel’s name and unit.
Finish with “Create measurement channel”.

Yes, you can create a (virtually) unlimited number of measurement points.

User Management

On the login screen, select "New code?".
Then enter the username/email address and the specified code.
An email with a link to reset your password  will now be sent to your email account.
Click on the reset link and then enter a new password. 

  • Tryk på ikonet med ni kvadrater i øverste højre hjørne
  • Vælg “Indstillinger” fra oversigten
  • På menubjælken vælger du “Brugere”
  • I feltet “Rediger bruger” vælger du den pågældende bruger fra dropdown listen
  • Herefter afkrydser du “Admin” boksen
  • Afslut med “Opdater bruger”

Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.
In the menu taskbar, select “Users”.
Finish with “Create user”.

Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.
In the menu taskbar, select “Users”.
In the field “Edit user”, select the relevant user.
Delete the user by clicking on “Delete user”.

Themes can be used in WaterManager to limit users’ access to data.
Themes are a filtered view of WaterManager’s elements (see "How do I create themes?").
A user’s access can be restricted by clicking on the icon with nine squares in the upper right corner and selecting “Settings” from the overview.
In the menu taskbar, select “Users”. 
In the field “Edit user”, select the relevant user.

Select the "Restricted access" checkbox.
User profiles with normal access have access to the following views:
- Themes to which the user is associated.
- Themes that are not associated with other users
- No theme filtering (shows all data)

Restricted user profiles only have access to view themes where they are associated.

Settings

To do so you must be set up with administrator status (see user administration).
Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.

Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.
In the menu taskbar, select “Areas”.
In the “Create area” field, fill in the fields “Name”, “Latitude”, “Longitude”, “Description” and “Marker type”.
Finish with “Create Area”.

Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.
In the menu taskbar, select “Areas”.
In the “Edit area” field, select “Image for description”, after which the image file can be selected using the file browser as usual.

I Geus' nationale boringsdatabase (https://data.geus.dk/JupiterWWW/index.jsp) kan du fremsøde UTM koordinater for de fleste anlæg.
UTM koordinaterne kan konverteres til længde- og breddegrad med denne omregner:
(https://www.engineeringtoolbox.com/utm-latitude-longitude-d_1370.html) 
 

Themes are a filtered view of WaterManager’s various elements. Themes allow you to limit which data can be accessed by the individual user, but can also be used to provide an overview of selected data (e.g. location of a spring).

Reports, graphs, key figure displays, areas, DiVa and users can be associated with one or more themes. 

Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.
In the menu taskbar, select “Themes”.
In the “Create theme” field, fill in the fields “Name”, “Address for daily DiVa email”.
Finish with “Create theme”.

When the theme has been created, select it under “Edit theme”.
The desired users, reports, graphs, dashboards and areas can then be associated under “Theme associations”. 
Finish with “Update theme”.

Click on the icon with nine squares in the upper right corner and select “Settings” from the overview.
In the menu taskbar, select “General”.
Uncheck the views you want to hide.

Contact
Product Owner
M: +45 2171 3882
E: [email protected]